What is IMPACT?

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The IMPACT Conference is the flagship academic conference hosted by the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU), world-leading hotel and tourism school, in collaboration with CoStar Group Academic Engagement.

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The conference brings together global researchers, industry leaders, and policymakers to bridge the gap between research and industry practice. 

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By turning academic insights into real-world solutions, IMPACT Conference is dedicated to driving innovation and progress in the hospitality and tourism industry.​

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2025 Theme: Transforming Hospitality and Tourism for a Sustainable Future

This year’s Conference focuses on the theme Transforming Hospitality and Tourism for a Sustainable Future as we explore bold ideas, green innovations, and cross-sector collaboration to redefine hospitality and tourism with sustainability at its core.

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Spotlight Topics:
• Smart Hotels: Embracing technology to enhance efficiency and guest experience
• Sustainable Tourism: Building responsible, resilient, and future-ready travel ecosystems​

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Who Will You Meet?