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  • What is the format for IMPACT2023?
    IMPACT2023 will be held in a fully in-person format. There is no virtual option to participate in the conference sessions. The conference planning team looks forward to welcoming you in Hong Kong.
  • Where will IMPACT2023 take place?
    The venue for the conference will be the School of Hotel and Tourism Management of the Hong Kong Polytechnic University and Hotel ICON. Both are located at 17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. In addition to taxis and Uber, there are a myriad of public transportation options available. For further information, please refer to the Conference Venue page for more details.
  • Where can I find information about the IMPACT2023 agenda and schedule?
    Please refer to the Conference Program page for the most updated agenda and schedule of IMPACT2023. The program is subject to change, and the planning team for the conference encourages participants to visit our website regularly for updates. For further information not found on the website, please email
  • Is the Video-on-Demand (VOD) of IMPACT2023 available on website for playback?
    We are sorry to let you know that there will not be any VOD recordings available on the conference’s website.
  • In case of adverse weather, will IMPACT2023 be postponed?
    While adverse weather conditions are not anticipated, should it happen, we will contact each attendee individually and provide them with the latest arrangements through their registered email. We will also update the conference website as appropriate.
  • Do I need to apply VISA before entering Hong Kong if I am interested in joining IMPACT2023?
    The Immigration Department’s Visit Visa or Entry Permit Requirements for the Hong Kong Special Administrative Region has listed the countries or territories which always require a VISA. Please check on their official website if you need a VISA to enter Hong Kong. Should you have any further enquiries, please check with your local Immigration Department for confirmation.
  • How can I apply for the pre-conference program activities for IMPACT2023?
    Please stay tuned for the updates on the details for pre-conference program activities and the registration method. Also, please note that separate registration is required if there is any pre-conference program activities that you would like to join.
  • Is there any dress code for IMPACT2023?
    There is no strict restriction on the dress code but business or business casual attire for IMPACT2023 are preferred.
  • What is included in the registration fee?
    The registration fee for IMPACT2023 includes the opening ceremony, all speaker sessions, the opening Cocktail Reception (6 December), Refreshment Breaks (7-8 December), Buffet Lunches (7-8 December), and the Gala Dinner (7 December).
  • When would be the registration deadline for IMPACT2023?
    The registration deadline of IMPACT2023 would be on the 25 November 2023 (GMT +8). Please refer to the Registration page for additional information.
  • May I do the registration for IMPACT2023 on-site?
    On-site registrations are not accepted. Should you be interested in attending IMPACT2023, please register on or before 25 November 2023 (GMT +8). Please review the online registration form by clicking on the Registration page.
  • May I mail or fax in the IMPACT2023 registration form?
    We are sorry to let you know that mailing or faxing in the registration form are both not accepted. We are only accepting online registration forms for IMPACT2023. Please look for the online registration form by clicking on the Registration page.
  • Is there a discounted fee if I only attend a part of the IMPACT2023?
    We are sorry to let you know that there is no discounted fee for only participating a part of the IMPACT2023.
  • In case I have made any mistakes in filling in the information for the IMPACT2023 registration form after it is submitted, is there any possible way to amend it?
    All requests for changes or updates to the information provided in your registration form should be made in writing to the Organising Committee through It is not necessary to submit a new registration form.
  • What are the payment methods for IMPACT2023?
    Accepted forms of payment for IMPACT2023 registration are Credit Card (via VISA, MasterCard, Union Pay), Faster Payment System (FPS) and Bank Transfer. For “Credit Card” & “FPS”, you will be directed to the payment website. Please then proceed and complete the payment. For “Bank Transfer”, the bank details and payment details will be sent to your registered Email address upon the completion of the registration. Please follow the instructions in the acknowledgement email to complete the payment.
  • How would I know if the payment for IMPACT2023 registration is successful or not?
    After submitting the registration form online, you will receive an acknowledgment email. A separate email confirming your successful payment will be sent to your registered email upon settlement of the full registration fee.
  • If I have done my IMPACT2023 registration on 10 November 2023 but I make my payment on 11 November 2023, what is the exact amount that I have to pay?
    All registrants will be charged HK$2730 after 10 November 2023 (Friday, GMT +8), regardless of the date of the submission of the registration form.
  • If I have made a bank transfer right on 25 November 2023, given that it takes several working days for the money to be transferred, is my registration for IMPACT2023 still acknowledged and accepted?
    All successful registrations should have the payment procedures done before 25 November 2023 23:59 (GMT+8), based on the time shown on your bank advice slip. Therefore, please settle the payment as soon as possible once you have submitted your registration form.
  • If I would like to cancel my registration, could I get a refund for the conference?
    We would offer a 50% refund for cancellations received in writing on or before 25 November 2023 (GMT +8). No refund request would be accepted after 25 November 2023 (GMT +8). To cancel a registration and request a refund, please send an email request to with the subject line "IMPACT2023 Refund”.
  • What is the duration of each presentation?
    Each presenter will have 12 minutes for their presentation and an additional 3 minutes for the Q&A session. This allocates a total of 15 minutes to each presentation.
  • What is the timeframe for addressing corrections based on reviewers' comments?
    There is no specific deadline for revising your paper. However, the full paper will be reviewed and selected for the Best Paper Award after the presentation.
  • Is there a designed template or specific requirements for preparing a presentation?
    There are no prescribed templates or mandatory requirements for preparing a presentation. You are encouraged to utilize your preferred template and format according to your preferences.
  • Are there any preparations that need to be made in advance for the presentation?
    We highly recommend that all speakers prepare a USB drive for convenient transfer of the PowerPoint presentation to the computer.
  • My paper has been approved by the conference paper review committee. Do I still need to register for the conference?
    To be included in the proceedings, at least one author of the paper must be registered and present during IMPACT2023 conference. Starting from 11 November 2023 (GMT +8), the registration fee has been adjusted to HK$2730. Your registration will be cancelled if the registration fee is not settled by 25 November 2023 (Saturday, GMT +8). Submissions with no corresponding author registration after 25 November may be removed from the conference schedule and not be included in the proceedings.
  • Is it feasible for us to deliver our presentation online or provide recorded slides that can be played for the attendees?
    Regrettably, all presentations are required to be delivered in person and in a face-to-face format.
  • May I request information regarding the acceptance criteria for articles to be published in the journals mentioned in the Call for Papers? I am interested in pursuing publication and would appreciate guidance on the necessary steps and any additional requirements.
    Papers presented at IMPACT2023 will be included in a conference proceeding, like the one published last year (IMPACT2022 Publication). In addition to this, we strongly recommend adhering to the author guidelines specified by the targeted journals.
  • Are visas not required for stays of up to 14 days, or are visas still necessary?
    We kindly recommend visiting the website of the Immigration Department of HKSAR or contacting the immigration or foreign affairs department of your home country / region for further information.
  • Do all authors of the paper need to be present during the presentation?
    No, it is not mandatory for all authors to present. You are welcome to designate at least one representative to attend and deliver the presentation on behalf of the team. Kindly note that only the presenter who will be attending the parallel session is required to complete the registration process.
  • Do I need to be present only during my scheduled presentation time?
    We kindly request that you arrive at least 5 minutes prior to your scheduled parallel session allow ample time for preparation. Once your presentation is concluded, you are welcome to join other parallel sessions and make the most of the conference program.
  • My paper has been accepted, but I’m unable to attend IMPACT2023. How can I withdraw my submission?
    To withdraw your submission, please email the conference planning team at: In the subject of your email, please include the phrase “Withdraw Submission.”
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