IMPACT2023 will be held in a fully in-person format. There is no virtual option to participate in the conference sessions. The conference planning team looks forward to welcoming you in Hong Kong.

The venue for the conference will be the School of Hotel and Tourism Management of the Hong Kong Polytechnic University and Hotel ICON. Both are located at 17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong. In addition to taxis and Uber, there are a myriad of public transportation options available. For further information, please refer to the Conference Venue page for more details.

Please refer to the Conference Program page for the most updated agenda and schedule of IMPACT2023. The program is subject to change, and the planning team for the conference encourages participants to visit our website regularly for updates. For further information not found on the website, please email impact.info@polyu.edu.hk.

We are sorry to let you know that there will not be any VOD recordings available on the conference’s website.

While adverse weather conditions are not anticipated, should it happen, we will contact each attendee individually and provide them with the latest arrangements through their registered email. We will also update the conference website as appropriate.

The Immigration Department’s Visit Visa or Entry Permit Requirements for the Hong Kong Special Administrative Region has listed the countries or territories which always require a VISA. Please check on their official website if you need a VISA to enter Hong Kong. Should you have any further enquiries, please check with your local Immigration Department for confirmation.

Please stay tuned for the updates on the details for pre-conference program activities and the registration method. Also, please note that separate registration is required if there is any pre-conference program activities that you would like to join.

There is no strict restriction on the dress code but business or business casual attire for IMPACT2023 are preferred.

The registration fee for IMPACT2023 includes the opening ceremony, all speaker sessions, the opening Cocktail Reception (6 December), Refreshment Breaks (7-8 December), Buffet Lunches (7-8 December), and the Gala Dinner (7 December).

The registration deadline of IMPACT2023 would be on the 25 November 2023 (GMT +8). Please refer to the Registration page for additional information.

On-site registrations are not accepted. Should you be interested in attending IMPACT2023, please register on or before 25 November 2023 (GMT +8). Please review the online registration form by clicking on the Registration page.

We are sorry to let you know that mailing or faxing in the registration form are both not accepted. We are only accepting online registration forms for IMPACT2023. Please look for the online registration form by clicking on the Registration page.

We are sorry to let you know that there is no discounted fee for only participating a part of the IMPACT2023.

All requests for changes or updates to the information provided in your registration form should be made in writing to the Organising Committee through impact.info@polyu.edu.hk. It is not necessary to submit a new registration form.

Accepted forms of payment for IMPACT2023 registration are Credit Card (via VISA, MasterCard, Union Pay), Faster Payment System (FPS) and Bank Transfer. For “Credit Card” & “FPS”, you will be directed to the payment website. Please then proceed and complete the payment. For “Bank Transfer”, the bank details and payment details will be sent to your registered Email address upon the completion of the registration. Please follow the instructions in the acknowledgement email to complete the payment.

After submitting the registration form online, you will receive an acknowledgment email. A separate email confirming your successful payment will be sent to your registered email upon settlement of the full registration fee.

All registrants will be charged HK$2730 after 10 November 2023 (Friday, GMT +8), regardless of the date of the submission of the registration form.

All successful registrations should have the payment procedures done before 25 November 2023 23:59 (GMT+8), based on the time shown on your bank advice slip. Therefore, please settle the payment as soon as possible once you have submitted your registration form.

We would offer a 50% refund for cancellations received in writing on or before 25 November 2023 (GMT +8). No refund request would be accepted after 25 November 2023 (GMT +8). To cancel a registration and request a refund, please send an email request to impact.acct@polyu.edu.hk with the subject line "IMPACT2023 Refund”.

Each presenter will have 12 minutes for their presentation and an additional 3 minutes for the Q&A session. This allocates a total of 15 minutes to each presentation.

There is no specific deadline for revising your paper. However, the full paper will be reviewed and selected for the Best Paper Award after the presentation.

There are no prescribed templates or mandatory requirements for preparing a presentation. You are encouraged to utilize your preferred template and format according to your preferences.

We highly recommend that all speakers prepare a USB drive for convenient transfer of the PowerPoint presentation to the computer.

To be included in the proceedings, at least one author of the paper must be registered and present during IMPACT2023 conference. Starting from 11 November 2023 (GMT +8), the registration fee has been adjusted to HK$2730. Your registration will be cancelled if the registration fee is not settled by 25 November 2023 (Saturday, GMT +8). Submissions with no corresponding author registration after 25 November may be removed from the conference schedule and not be included in the proceedings.

Regrettably, all presentations are required to be delivered in person and in a face-to-face format.

Papers presented at IMPACT2023 will be included in a conference proceeding, like the one published last year (IMPACT2022 Publication). In addition to this, we strongly recommend adhering to the author guidelines specified by the targeted journals.

We kindly recommend visiting the website of the Immigration Department of HKSAR or contacting the immigration or foreign affairs department of your home country / region for further information.

No, it is not mandatory for all authors to present. You are welcome to designate at least one representative to attend and deliver the presentation on behalf of the team. Kindly note that only the presenter who will be attending the parallel session is required to complete the registration process.

We kindly request that you arrive at least 5 minutes prior to your scheduled parallel session allow ample time for preparation. Once your presentation is concluded, you are welcome to join other parallel sessions and make the most of the conference program.

To withdraw your submission, please email the conference planning team at: impact.prog@polyu.edu.hk. In the subject of your email, please include the phrase “Withdraw Submission.”